FAQ's

Robert Rusu avatar Corrado Izzo avatar Niamh Juhl avatar
83 articles in this collection
Written by Robert Rusu, Corrado Izzo, and Niamh Juhl

Helpful tips and troubleshooting techniques

How to test and detect Theme and/or Plugin Conflicts
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

Select2 Library Conflict - Prevent Conflicts

Frequent Fixes : - Course Builder Page Currently known cases are when using : - WishList Member - old versions of GamiPress.
Robert Rusu avatar
Written by Robert Rusu
Updated over a week ago

Datetime fields not working in the administration

Setting a Timing Option, or Membership expiration date is not saving.
Robert Rusu avatar
Written by Robert Rusu
Updated over a week ago

What's the best way to prevent people sharing login info?

How to avoid your members to share login details and info to your elearning membership site
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

ThriveCart & eLearnCommerce Product Sales Setup explained!

How to setup Thrivecart Products to sell eLearnCommerce products using the Sales Engine?
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

What can I do to hide my email information from a public learner profile?

How to hide the email from being displayed on a public learner profile.
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

Should the shop be on the same domain/subdomain or on a different one? Does WooCommerce have to be installed on the same WordPress installation?

Should i add my Shop on the same domain or on a subdomain?
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

Content Stream Drip feeding and timed delivery of Modules, Lessons and Content items. 'Drip day doesn’t require a 24 hour cycle' option explained.

'Drip day doesn’t require a 24 hour cycle' option explained.
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

How does the installation limit work with staging sites?

I need a temporary license for my staging site
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

Is there a way to set the categories in the Custom Order?

How to order the Content Category tabs in eLearnCommerce
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

Is there an easy way to create certificates for courses?

How to create Certificates to Course on your eLearning Platform
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

How do I control how many related course titles show up on the side bar?

Learn how to control the Course Presentation Cards displayed in the Sidebars beside a Course
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

How to setup a 1:1 conversation between a student supervisor and a Student

Learn how to Add a Supervisor and Student to a Learning Channel, show a Student Supervisor and learn how conversations work.
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

How to Test API Callback Requests

Learn how to track your API Callback Requests for Debugging Purposes.
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

How to create a Leaderboard on your eLearnCommerce Platform.

The third of three phases to creating a Gamification Experience on your eLearnCommerce platform. The implementation of a Leaderboard.
Niamh Juhl avatar
Written by Niamh Juhl
Updated over a week ago

How to Test for a Plugin Conflict with eLearnCommerce

The steps required to establish if an issue is being caused due to a plugin conflict with eLearnCommerce.
Niamh Juhl avatar
Written by Niamh Juhl
Updated over a week ago

Design a Gamification Experience for your eLearnCommerce Platform.

This article discusses the first of three phases involved in the creation of a Gamified Experience on your eLearnCommerce Platform.
Niamh Juhl avatar
Written by Niamh Juhl
Updated over a week ago

Is there a function to use revisions for eLearnCommerce like in normal WordPress Sites/Posts?

Why we recommend to keep revisions disabled.
Niamh Juhl avatar
Written by Niamh Juhl
Updated over a week ago

Which WordPress Themes are compatible with eLearnCommerce?

What should you take into consideration when choosing a theme for your eLearnCommerce Platform?
Niamh Juhl avatar
Written by Niamh Juhl
Updated over a week ago

How do I put my courses in alphabetical order on my Index Page?

In this article I outline how to place your courses in alphabetical order (or another order of your choosing) on your Index Page.
Niamh Juhl avatar
Written by Niamh Juhl
Updated over a week ago

Why do Cron Jobs need to run every five minutes?

This article discusses cron jobs, what they do and why they need to run every five minutes.
Niamh Juhl avatar
Written by Niamh Juhl
Updated over a week ago

How to Bulk Assign Access Rules

Use bulk assign Access Rules to all your users quickly and easily with eLearnCommerce.
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

Allow Setting a User Role on purchase of a Membership

eLearnCommerce can Set a users status or Expire a users status upon purchase or expiration of a membership.
Niamh Juhl avatar
Written by Niamh Juhl
Updated over a week ago

How to Migrate Access Rules from your Membership Plugin to the Sales Engine

How to migrate all the Content Access Rules and the Membership Expiration Data from your old Membership Plugin to the Sales Engine.
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

Post Purchase or Content Access Email Notification

How to send your students an automatic Post Purchase or Content Access Email Notification email.
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

How to Gamify the Learning Experience with eLearn Commerce

This article discusses the second of three phases involved in the creation of a Gamified Experience on your eLearnCommerce Platform.
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

Do the PLM Learning Channels work with Amember?

How to make the Personalized Learning Channels work if you are using Amember.
Niamh Juhl avatar
Written by Niamh Juhl
Updated over a week ago

S2 Member Restrict Lessons

How to restrict lessons to specific membership options using the S2Member Shortcodes.
Robert Rusu avatar
Written by Robert Rusu
Updated over a week ago

Hosting Requirements for eLearn Commerce

What are the hosting requirements for eLearn Commerce to ensure your success.
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

How to Disable the Learner Profile Cover Picture

How to disable the Learner Cover Picture on your students profile page.
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

How to change your eLearn Commerce License Key from 'Personal' to 'Business' or 'Developer'

Follow these step to change your eLearn Commerce License Key from 'Personal' to 'Business' or 'Developer' License Key.
Robert Rusu avatar
Written by Robert Rusu
Updated over a week ago

How to Disable the Admin bar for Students

Learn how you can disable the black WordPress admin bar for your students from within eLearn Commerce.
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

How to Import Backup Files and Individual Courses into eLearn Commerce

How do you import Backup Files and Individual Courses into your eLearan Commerce platform?
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

How to Integrate a Forum with your eLearning Membership Site

How to setup a Public Forum or a Forum for specific student access on your eLearn Commerce Platform
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

How to use the ThriveCart Multiple Identifiers Mode

How to set up using ThriveCart's Multiple Identifies Mode on your eLearn Commerce Platform.
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

How to Use the Course(s) Not Completed Shortcode

A detailed look at the Course(s) Note Completed Shortcode and how to use it.
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

How to Use the Course(s) Is Completed Shortcode

Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

Can I Combine User Roles or Create New Roles in my E-Learning Platform?

Learn how you can combine User Roles and create New User Roles within your eLearnCommerce Wordpress Platform.
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

Send eLearn Commerce Email Notifications using External Services

How to send your eLearn Commerce email notifications using an external service provider.
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

Does eLearn Commerce Integrate with Flexie?

Learn how to integrate Flexie with your eLearn Commerce Platform.
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

Clear oEmbed Cache Automatically on Course Save

What is oEmbed code and how to I solve the Clear oEmbed Cache Automatically?
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

How to Redirect People to a Custom Link upon Password Reset

Customize your student's experience by redirecting them to a custom link upon resetting their password, rather than the default WP option.
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

How to add Login/Logout menu point to your eLearning Membership Site

How to easily add a Login/Logout menu point to your eLearning Membership Site
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

How to create Autologin links for your eLearning membership site.

Autologin links allow you to make accessing your membership content more convenient for your members.
Niamh Juhl avatar
Written by Niamh Juhl
Updated over a week ago

How to link to a Public Learner Profile

How to offer your students a direct menu link to their Public Learner Profile.
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

How to Redirect Your Students to a Custom URL upon Logout

Give your students a customized login/logout experience on your eLearn Commerce Platform, rather than the WP default.
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

eLearn Commerce Platform Health - Cron Jobs Tab

Learn about Cron Jobs, what functions need them and what to do if they are not working.
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

Hide ThriveCart CC Image if Purchase is Free

How to Hide your ThriveCart CC Image if you are offering a free 'purchase' to your students.
Robert Rusu avatar
Written by Robert Rusu
Updated over a week ago

How to sequentially deliver Sections, Modules and Lessons to your students on a pre-set schedule.

How you can sequentially deliver Sections, Modules and Lessons to your students on a pre-set schedule.
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

How can I set a time and date within which my Student needs to go through a Section, Module or Lesson?

Set a time and date within which my Student needs to go through a Section, Module or Lesson.
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

How can I customize the Course Library Index Page?

How to customize the Course Library Index Page
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

How to time the delivery of my content and set the availability of course modules with a delay of 7, 14, 21.. days after first login?

How to time the delivery of your Sections and/or Lessons with a timed delay.
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

Updating eLearn Commerce on a Live Website: Best Practices

How to update your eLearn Commerce Learning Platform on a Live website, using best practices.
Robert Rusu avatar
Written by Robert Rusu
Updated over a week ago

How can I Personalize the Learning Experience for each one of my Students?

Follow these steps to create a truly Personalized Learning Experience for your Students.
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

How can I update my Credit Card Details?

How to update your Credit Card Details to ensure uninterrupted service.
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

Upgrade License

How to easily upgrade your Product License Key.
Robert Rusu avatar
Written by Robert Rusu
Updated over a week ago

How can I add a new Credit Card to my Account?

How you can add/change your Credit Card information on your 'My Account Page'.
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

Platform Health - Export

What is the Platform Health, how do I export it and when do I need it?
Corrado Izzo avatar
Written by Corrado Izzo
Updated this week

Deliver Course Content by Filtering

How to deliver your course content by filtering.
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

How to order the Content on the Index Page

How you can order the content on your Index Page, and re-order it at any time.
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

How does the Custom CSS Delivered by File work?

How Custom CSS is delivered, how the Custom CSS Delivered by File works, and when you should NOt deliver the CSS by File.
Robert Rusu avatar
Written by Robert Rusu
Updated over a week ago

How To Configure Amazon S3 To Stream Your Videos

An easy to follow Step-by-Step to configure Amazon S3 to Stream your videos.
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

How To Embed Your Vimeo Video Into eLearn Commerce

Discover the easy steps involved to embed your Vimeo Video content into your eLearnCommerce Platform.
Robert Rusu avatar
Written by Robert Rusu
Updated over a week ago

Force Refresh on Admin CSS File

How you can Force Refresh on Admin CSS File using this small PHP Snippet.
Robert Rusu avatar
Written by Robert Rusu
Updated over a week ago

How to Properly Setup WordPress Cron Jobs

Learn about WordPress Cron Jobs and how to properly set these up.
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

License key is not working

How to resolve the issue of your License Key not working.
Robert Rusu avatar
Written by Robert Rusu
Updated over a week ago

How do I change the way I pay for a recurring payment, subscription, automatic billing in Paypal?

If you want to change how you pay for your recurring payment, subscription or automatic billing within PayPal.
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

Run MySQL Queries in WordPress

The Step-by-Step procedure to run MySQL Queries in WordPress.
Robert Rusu avatar
Written by Robert Rusu
Updated over a week ago

How to resolve eLearn Commerce Design Issues when using the Buddy Boss Theme.

The Custom CSS code suggested to resolve eLearn Commerce Design Issues when using the Buddy Boss Theme.
Robert Rusu avatar
Written by Robert Rusu
Updated over a week ago

How to add Custom CSS to eLearn Commerce

How to easily add Custom CSS to your eLearn Commerce Learning Platform.
Robert Rusu avatar
Written by Robert Rusu
Updated over a week ago

Course Links Broken

How to easily fix the issue of Broken Course Links
Robert Rusu avatar
Written by Robert Rusu
Updated over a week ago

Divi 3 Layout Issue

If your Course Page or Assessments Pages are overlapped and you are using the Divi Theme - this Custom CSS will fix the problem.
Robert Rusu avatar
Written by Robert Rusu
Updated over a week ago

How to Reset Permalinks

How to reset permalinks on your eLearn Commerce Platform.
Robert Rusu avatar
Written by Robert Rusu
Updated over a week ago

Wishlist Member and eLearn Commerce

How to To integrate eLearn Commerce with Wishlist Member.
Robert Rusu avatar
Written by Robert Rusu
Updated over a week ago

Upgrading from Legacy Versions

The simple process to update from any old version to the latest eLearn Commerce versions explained.
Robert Rusu avatar
Written by Robert Rusu
Updated over a week ago

How To Embed Amazon S3 Video Links Into eLearn Commerce

Learn how to embed your Ammazon S3 Video Links into your eLearn Commerce Learning Platform.
Robert Rusu avatar
Written by Robert Rusu
Updated over a week ago

How To Embed Your Youtube Video Into eLearn Commerce

How to embed YouTube Videos into your eLearn Commerce Learning Platform.
Robert Rusu avatar
Written by Robert Rusu
Updated over a week ago

How To Embed Wistia Videos Into eLearn Commerce

Learn how to embed Wistia Videos into your eLearn Commerce Learning Platform, quickly and easily.
Robert Rusu avatar
Written by Robert Rusu
Updated over a week ago

I am not getting update Invites in my WP Dashboard

How do I manually install eLearnCommerce if I am not getting update invites in my WP Dashboard.
Corrado Izzo avatar
Written by Corrado Izzo
Updated over a week ago

How to make OptimizePress 2 eLearn Commerce Compatible

How to ensure OptimizePress 2 and eLearn Commerce are Compatible
Robert Rusu avatar
Written by Robert Rusu
Updated over a week ago

How to check for Theme Conflicts

The process to follow when checking for Theme Conflicts.
Robert Rusu avatar
Written by Robert Rusu
Updated over a week ago

How to Downgrade eLearn Commerce

How to Downgrade your eLearn Commerce plugin.
Robert Rusu avatar
Written by Robert Rusu
Updated over a week ago

Special Characters in text

How to display Special Characters in your text.
Niamh Juhl avatar
Written by Niamh Juhl
Updated over a week ago